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The Critical Role of Compliance Management in the MSP Industry

ConnectSecure  |   Mar 18, 2024

You're right at the heart of an industry where changes are happening fast. As a managed service provider (MSP), you're not only a participant but also the pace-setter, the risk-taker, and often, the first line of defense for your clients against an array of compliance challenges that can make or break their business—and by extension, yours.

The stakes? Higher than ever. Compliance is an ever-growing minefield of acronyms that is undeniably difficult to manage, yet impossible to ignore. It's no longer about whether compliance management matters to your MSP business but how well you can integrate and leverage it to safeguard your clients, and, critically, to distinguish your services in a crowded marketplace.

A Closer Look at the Meaning of Compliance Management

Compliance management refers to the process by which businesses ensure that they are adhering to the legal, ethical, and regulatory frameworks relevant to their operations. In the context of MSPs, this involves an array of regulations, ranging from data protection and privacy laws, such as GDPR and CCPA, to industry-specific standards like HIPAA for healthcare and PCI-DSS for payment card information.

The stakes are high. Noncompliance can result in severe penalties, including hefty fines, reputational damage, and even the loss of business licenses. Moreover, in an era where data breaches are all too common, ensuring compliance is critical for protecting sensitive customer data and maintaining trust.

The MSP Compliance Challenge

For MSPs like yours, the challenge of compliance management is twofold. First, you must ensure your own operations comply with all relevant regulations. This is no small feat given the complex and ever-changing regulatory landscape.

Second, you must also ensure that the services you provide enable your clients to achieve and maintain compliance. This dual responsibility requires MSPs to be well-versed in the nuances of various regulations and to possess the tools and processes necessary for effective compliance management.

The Role of Compliance Management Tools

This is where compliance management tools come into play. These tools provide MSPs with the means to assess, monitor, and manage their compliance posture and that of their clients. They offer features such as automated compliance checks, real-time monitoring, and reporting capabilities, which are indispensable for identifying potential compliance gaps and addressing them proactively.

However, the effectiveness of a compliance management tool lies in its comprehensiveness and adaptability. It must cover a broad spectrum of regulations and be flexible enough to accommodate new regulations as they come into effect.

Enter ConnectSecure and Compliance Scorecard

Recognizing the critical need for comprehensive and adaptable compliance management solutions in the MSP industry, ConnectSecure and Compliance Scorecard, a leading governance-as-a-service solution, have entered into a strategic partnership. This collaboration is poised to set a new benchmark in compliance management for MSPs.

By joining forces with Compliance Scorecard, we make your vulnerability management and compliance practice that much stronger. In short, it enables us to add asset governance to our platform — enabling you to reap the benefits. With just a few clicks, you can access Compliance Scorecard’s Asset Scorecard, directly within the ConnectSecure platform, for complete asset management.

The partnership between ConnectSecure and Compliance Scorecard is a game-changer for several reasons:

  • Unified Compliance Management: The collaboration offers MSPs a unified solution that combines the best of vulnerability and compliance management. This means MSPs can now offer their clients a comprehensive service that secures their data and ensures their compliance posture is robust.
  • Adaptability and Coverage: The combined expertise of ConnectSecure and Compliance Scorecard ensures that the solution is adaptable to the ever-evolving regulatory landscape and covers a wide range of standards and regulations. This is crucial for MSPs serving clients across different sectors and geographies.
  • Simplified Compliance Processes: The partnership aims to simplify compliance management for MSPs. By integrating compliance management into their existing service offerings, MSPs can streamline their operations and offer added value to their clients.
  • Enhanced Trust and Reliability: For businesses, partnering with an MSP that offers comprehensive compliance management services backed by the expertise of ConnectSecure and Compliance Scorecard means greater peace of mind. It enhances the trust and reliability of the MSP, which is invaluable in today’s competitive market.

On a more granular level, the partnership brings benefits to you, such as:

  • Identify all managed assets: Get a full, real-time picture of your clients’ entire IT infrastructure at your fingertips.
  • Govern those assets: Set rules and track compliance, ensuring devices are secure and meet requirements.
  • Single source of truth: Enjoy a single source of truth for monitoring and collecting asset information across the entire MSP ecosystem.
  • Automated reviews: Schedule regular checks, get notified of potential issues, and save time on manual processes.
  • Advanced services: Offer high-level compliance management to clients.


  • Peer Group access: Gain entry to Compliance Scorecard’s expert-led training programs and a wealth of educational resources to sharpen your cybersecurity services.

Looking Ahead

As we move forward, the importance of compliance management in the MSP industry will only continue to grow. The partnership between ConnectSecure and Compliance Scorecard shows our commitment to addressing this critical need. It represents a significant step in helping our community of MSPs navigate the complex world of compliance management, ensuring you can offer your clients not just IT services, but a comprehensive, secure, and compliant IT ecosystem.

Take the first step towards enhancing your compliance service offerings with ConnectSecure. Sign up for a free 14-day trial or schedule a group demo today.

Read more:
The Power of Compliance Scanning in Winning More MSP Business
Selling Cybersecurity: What MSPs Can Tell Clients About Attack Surface
The Economic Case for ConnectSecure’s Security Vulnerability Remediation