

Get expert support tailored to your needs—when and how you need it
Our Professional Consulting Services, tailored specifically for MSPs, are available as flexible hourly support or as a dedicated Virtual Administrator that operates as an extension of your team. Based on your chosen package—Gold, Silver, or Bronze—our experts can perform a wide range of services including agent deployment, automated patching, compliance assessments, and live consultant-led sessions. We support everything from platform configuration and internal team onboarding to vulnerability scanning, cybersecurity program development, and even helping you land your first client. Whether you’re building your cybersecurity practice or scaling operations, ConnectSecure is here to drive your success.

ConnectSecure Virtual Administrator
The ConnectSecure Virtual Administrator (CSVA) is a recurring service designed to embed a ConnectSecure expert into an MSP’s business. It focuses on building and maturing a vulnerability management program through hands-on guidance, training, and strategic enablement.
- Build the VM Program Framework
- Create the VM Policy
- Develop actionable SOPs
- Fully Onboarding Your MSP
- Help Sell Your First Client(s)
Virtual Administrator Services
- Agent Deployment (RMM, API, CLI, Scripting)
Accelerate deployment across your environment with expert guidance on agent rollout using your preferred automation tools. - Automated Patch Management (OS + Application)
Enable hands-free patching for critical systems and applications to reduce risk and save time. - Compliance Scanning / Self-Assessments
Simplify audits with built-in compliance frameworks and automated reporting that maps to industry standards. - Fully Onboard Your Internal MSP
We don’t just hand you the tool—we help your internal team get fully operational with hands-on setup and strategy. - Internal NFR Sandbox Tenant
Your own non-production environment to test, train, and prototype safely before deploying changes. - Live Consultant Implementation
From day one, our team works alongside yours to configure, train, and ensure your implementation is successful. - Platform Configuration and User(s) Setup
We'll handle the technical setup, user roles, and foundational settings—so you can hit the ground running. - Premium Support
Priority access to expert support when you need it most, with fast response and resolution times. - PSA/RMM Ticketing Integration and Workflow
Bridge the gap between detection and resolution with integrated ticketing that feeds your existing tools and workflows. - Vulnerability Management Program, Policy, SOP Development
We help you build a formal, documented vulnerability management program aligned to security and compliance goals. - Vulnerability Scanning (Internal + External)
Gain complete visibility of internal and external threats with expert-led scan configuration and tuning. - We Help Sell Your First Client(s)
We support your go-to-market motion by helping you position, demonstrate, and deliver early client wins.
Virtual Administrator Pricing
Standard Support | BRONZE $300/mo. |
SILVER $1,000/mo. |
GOLD $3,000/mo. |
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Assessments | ||||
Fully Onboard Your Internal MSP | ![]() |
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Live Consultant Implementation | ![]() |
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Platform Configuration and User(s) Setup | ![]() |
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Agent Deployment (RMM, API, CLI, Scripting) | ![]() |
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Vulnerability Scanning (Internal + External) | ![]() |
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Sales | ||||
We Help Sell Your First Client(s) | ![]() |
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Consulting | ||||
Consultant, Bi-Weekly Session | ![]() |
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Consultant, Weekly Session | ![]() |
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Sr Consultant, Weekly Session | ![]() |
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Remediation | ||||
Patch Management (Windows OS and Supported Apps + MAC Security) | ![]() |
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PSA/RMM Ticketing Integration and Workflow | ![]() |
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Compliance | ||||
Compliance Scanning / Self-Assessments | ![]() |
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Vulnerability Management Program, Policy, SOP Development | ![]() |
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Support | ||||
Premium Support | ![]() |
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Internal NFR Sandbox Tenant | ![]() |
Bronze: Up to 2 hours per month for Vulnerability Management Program development
Silver: Up to 4 hours per month for VMP Development + Client Sales Assistance
Gold: Up to 8 hours per month for VMP Development + Sales Enablement + Policy and SOP Design based on customer requirements

Consulting Hours
Remote Consulting Hours provide hourly, ad hoc access to ConnectSecure experts for guidance across any area of the platform, including remediation workflows, reporting, integrations, or partner-specific challenges. Fully flexible, with no predefined scope.
- Scheduled in minimum 30 minute blocks
- Topics are partner-driven and dynamic