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IT Infrastructure Blind Spots? The Role of Asset Discovery

ConnectSecure  |   Mar 18, 2024

As a Managed Service Provider (MSP), you're in the business of keeping clients' IT systems running smoothly, but do you know exactly what you're working with? Asset discovery is that critical first step in getting a full picture of their IT environment. Only when you uncover everything do you gain the insights you need to manage, secure, and optimize every piece of technology your clients rely on.

Complete IT Visibility is Non-Negotiable

Think of asset discovery as the foundation of IT management and security. Without a comprehensive understanding of every piece of hardware and software in your clients' networks, you are at a disadvantage, unable to fully protect against or even recognize all potential threats. 

This lack of visibility can result in unmonitored assets becoming the weakest link in the security chain, an all-too-common occurrence in today's distributed IT environments. Asset discovery provides you with the comprehensive visibility needed to safeguard against these threats effectively.

Defining Asset Discovery

Asset discovery is the systematic identification of all technology assets within an organization's network. This includes everything from servers, workstations, and network devices, to software applications and cloud services. The goal is to create a comprehensive inventory of IT assets, which serves as the foundation for effective IT management and security.

The Importance of Asset Discovery for MSPs

  • Complete Visibility: You can't protect or manage what you don't know exists. Asset discovery provides a complete view of all IT assets, enabling you to identify vulnerabilities, manage asset lifecycles, and ensure that nothing slips through the cracks.
  • Enhanced Security: With a complete inventory, you're better positioned to spot anomalies, assess vulnerabilities, and apply necessary security measures. It's a crucial step in defending against cyber threats that target unmonitored or unprotected assets.
  • Improved Compliance: Many regulatory standards require a detailed inventory of IT assets as part of compliance efforts. Asset discovery helps ensure that you can prove compliance with laws and industry standards, avoiding potential fines and penalties.
  • Efficient Resource Allocation: Understanding the full scope of your client's IT environment enables more informed decisions about where to allocate resources for maintenance, upgrades, and security measures. This leads to cost savings and more efficient use of IT resources.
  • Better Planning and Budgeting: With detailed knowledge of the existing IT infrastructure, you can provide more accurate recommendations for future IT investments and strategic planning. This helps your clients budget more effectively and avoid unnecessary expenditures.
  • Faster Problem Resolution: When issues arise, having a detailed inventory allows for quicker identification of affected assets and more efficient troubleshooting. This minimizes downtime and keeps your clients' operations running smoothly.

Asset Discovery with ConnectSecure

For MSPs, manual asset discovery is a time-consuming and error-prone process. ConnectSecure enables you to automate discovery, saving time and increasing accuracy. A key feature of our Vulnerability and Compliance Management Platform, it maps and catalogs all devices, networks, and applications, empowering you with the information needed for proactive risk management and optimized network performance. For example, if you have a device on your network with an IP address, ConnectSecure can discover it.

With our Device, Network, and Application Discovery, you lay the foundation of next-level protection:

  • Automatically identify and catalog all networked assets in real time.
  • Gain insights into software installations, usage, and license compliance.
  • Spot unauthorized devices or applications that could pose security risks.
  • Schedule regular scans to ensure your asset inventory remains up-to-date.

Summing Up

Asset discovery is an ongoing process that keeps you in the know about your clients' IT environments. As an MSP, offering comprehensive asset discovery services positions you as a proactive and essential partner in your clients' IT management. By leveraging ConnectSecure, you can enhance your service offering, improve client security and compliance, and ultimately, help your clients make better-informed IT decisions.

Explore ConnectSecure and discover how you can bring more value to your clients with detailed asset visibility and management. Sign up for a free 14-day trial or schedule a group demo today.

Read more:
Vulnerability Patching: A Must-Have in Every MSP’s Service Offering
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The Economic Case for ConnectSecure’s Security Vulnerability Remediation